15 questions Nischal and WazirX must answer to regain Indian crypto traders’ trust

by Heber Wilkinson

The Indian crypto commerce, WazirX is on the heart of a major community backlash following the hack it suffered in July 2024.

The hack resulted in the theft of roughly $230 million from one among its multisignature wallets. While the event raised extreme questions about the commerce’s security features, its post-assault going by of the crisis has raised contemporary concerns.

Several Indian crypto users are ready for an relevant response from WazirX referring to varied questions. A total lot of them are unable to ranking admission to their funds as the commerce has halted withdrawals.

With no accurate response from the team, the community is here with 15 extreme questions that co-founder Nischal Shetty and the commerce must address to rebuild have faith with Indian crypto traders.

The community desires WazirX to provide readability about the hack

The distinguished pickle of questions are around the cramped print of the hack and the accuracy of WazirX’s reporting:

  1. WazirX at the beginning reported that 42% of crypto used to be hacked. Nonetheless it used to be later changed to forty five%. What’s the motive for this discrepancy?
  2. The commerce currently revised its entire crypto holdings on the day of the hack from $570 million to $546 million, citing a mistake. Can the commerce provide a detailed motive for this main adjustment?

Several questions address WazirX’s going by of remaining funds and its compensation strategy:

  1. Why has WazirX allocated Rs 100 crore ($11.9 million) from shopper funds for correct expenses. Why is there zero contribution from administration?
  2. With the 55/forty five compensation strategy and extra deductions, what share of funds can users quiz to get better?
  3. Will the distribution of remaining crypto be according to the INR price on the time of the hack, or on the premise of crypto tokens users held?

Considerations about post-hack operations and shopper treatment

The next questions focal level on WazirX’s actions following the hack:

  1. Why were funds frozen for users who deposited INR after the hack?
  2. If crypto costs pump earlier than distribution, will users income from this magnify?
  3. In the pastime of transparency, will Zattai (WazirX’s mum or dad firm) post its financials for the final three years?

The excellent pickle of questions addresses concerns about transparency and communication with users:

  1. Why were some crypto holdings now not tracked on Coingabbar? Also, why used to be this data now not disclosed in previous POR experiences?
  2. Why did WazirX at the beginning disable handiest withdrawals and dwell POR after the hack? Why did they set up deposits and buying and selling beginning?
  3. Why did the commerce ship emails to users who didn’t toughen the moratorium, claiming they had supported it?
  4. Why did WazirX fail to interchange its terms and prerequisites to direct that Zettai used to be managing shopper crypto?
  5. What’s WazirX’s design for returning funds to users who deposited after the hack?
  6. Why has the commerce disabled feedback on its legitimate X memoir and Nischal Shetty’s deepest memoir?
  7. What’s stopping WazirX from compensating users from the profits the firm has made?

So long as the commerce fails to address these key points, the frustration and anger of the users can handiest escalate. This in turn is now not sizable for the fame and image of the crypto commerce.

The answers to these questions shall be major for the commerce to rebuild have faith with the Indian crypto buying and selling community.

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